5
min read

911 - Palliative care - per appointment

ADA schedule description:

Emergency care provided to relieve pain or address acute dental issues during an appointment.

Sub-category:

Emergencies
Last updated on
February 18, 2025

When is item code 911 (Palliative care – per appointment) typically used?

Palliative care in dentistry aims to improve the quality of life for patients facing serious illness.  It focuses on managing pain and other distressing symptoms, regardless of the stage of the illness.  In the context of dental care, this often means addressing urgent needs in a way that minimizes further burden on the patient.  Here's a breakdown of why item 911 might be used:

Pain Relief

  • Severe Pain from Dental Issues:  Patients with terminal or life-limiting illnesses can experience significant dental pain from various sources, such as:
    • Infections:  Dental abscesses or other infections can cause intense throbbing pain, swelling, and difficulty eating or speaking.  For a patient already weakened by illness, these infections can be particularly debilitating.
    • Caries (Tooth Decay):  Extensive tooth decay can expose the nerve, leading to sharp, persistent pain, especially with hot, cold, or sweet stimuli.
    • Cracked or Broken Teeth:  Trauma or even normal wear and tear can lead to tooth fractures, causing pain, especially upon biting.
    • Gum Disease (Periodontitis):  Advanced gum disease can cause painful inflammation, bleeding, and even tooth mobility.
    • Oral Ulcers:  These can be caused by medications, radiation therapy, or other medical conditions and can be extremely painful.
  • Pain Management in Medically Complex Patients:  Patients with serious illnesses may be on complex medication regimens that can interact with dental treatments or make standard pain relief methods unsuitable. Palliative care focuses on finding pain management strategies that are safe and effective within the patient's overall medical context.
  • Prioritizing Comfort:  In palliative care, the focus shifts from long-term dental solutions to immediate pain relief.  This might involve simpler, less invasive procedures that provide quick relief without requiring extensive treatment that the patient may not be able to tolerate.

Addressing Acute Dental Issues During an Emergency Appointment

  • Emergency Management of Infections:  A dental abscess can quickly become life-threatening, particularly in immunocompromised patients.  Palliative care would prioritize draining the abscess and providing antibiotics to control the infection, even if more comprehensive dental work isn't feasible.
  • Controlling Bleeding:  Patients on blood thinners or with clotting disorders may experience prolonged bleeding after even minor dental procedures.  Palliative care would focus on managing this bleeding quickly and effectively.
  • Managing Trauma:  A fall or other accident can cause dental injuries.  Palliative care would address these injuries in a way that minimizes pain and stabilizes the situation, even if full restorative treatment isn't possible.
  • Addressing Issues Affecting Nutritional Intake:  Severe dental pain or difficulty chewing can prevent a patient from eating, further compromising their health.  Palliative care can address these issues by providing pain relief, adjusting dentures (if applicable), or recommending dietary modifications.
  • Minimizing Discomfort from Existing Dental Appliances:  Dentures or other appliances may become uncomfortable or ill-fitting due to weight loss, changes in oral tissues, or other factors. Palliative care can involve adjustments to improve comfort.

Key Considerations in Palliative Dental Care

  • Patient-Centred Approach:  Treatment plans are tailored to the individual patient's needs, preferences, and overall health status.
  • Minimally Invasive Procedures:  The focus is on providing effective relief with the least amount of intervention possible.
  • Coordination with Other Healthcare Providers:  Palliative dental care is often part of a broader palliative care team, ensuring coordinated and comprehensive care.
  • Focus on Quality of Life:  The goal is to improve the patient's comfort and quality of life during their remaining time.

In summary, ADA item code 911 is used when a patient with a serious illness requires dental treatment focused on pain relief and management of acute issues. The treatment approach prioritizes comfort, minimizes invasiveness, and considers the patient's overall medical condition and prognosis.

How does item code 911 (Palliative care – per appointment) typically benefit the patient?

Immediate Relief

  • Pain Reduction: The primary aim of palliative dental treatment is often to alleviate pain. This could be from an abscess, tooth decay, inflamed gums, or other dental issues.  "Immediate relief" suggests the procedure is designed to address the source of the pain quickly.  This might involve draining an abscess, removing a painful tooth fragment, or administering pain medication.
  • Symptom Management:  Beyond pain, other distressing symptoms can be addressed.  For example, swelling, bleeding, or difficulty chewing can be improved, offering immediate relief and improving the patient's overall comfort.
  • Improved Function:  Even simple procedures can restore some functionality. For instance, draining an abscess can allow a patient to open their mouth more easily, improving their ability to eat and speak.

Preventing Further Complications

  • Infection Control: Untreated dental infections can spread, especially in patients with compromised immune systems.  Palliative treatment, such as draining an abscess or prescribing antibiotics, can prevent the infection from spreading to other parts of the body, which can be life-threatening.
  • Hemorrhage Control:  Uncontrolled bleeding from dental procedures or injuries can be particularly problematic for patients on blood thinners or with clotting disorders. Palliative care focuses on quickly stopping the bleeding to prevent further blood loss and complications.
  • Prevention of Further Tissue Damage:  Addressing a cracked tooth or managing severe gum disease can prevent further damage to surrounding tissues and bone.  While the focus might not be on full restoration, preventing further deterioration can significantly improve the patient's quality of life.
  • Maintaining Oral Health's Impact on Overall Health:  Oral health is linked to overall health.  Preventing further complications in the mouth can help prevent or manage other health issues, especially in patients with pre-existing conditions. For example, uncontrolled oral infections can exacerbate heart conditions or diabetes.

Improving Patient Comfort

  • Increased Comfort and Well-being:  By addressing pain, swelling, and other distressing symptoms, palliative dental treatment significantly improves the patient's overall comfort and sense of well-being. This can have a positive impact on their quality of life, even if their overall prognosis is limited.
  • Improved Ability to Eat and Speak:  Pain and discomfort in the mouth can make eating and speaking difficult.  Palliative treatment can improve these functions, enhancing the patient's comfort and ability to interact with others.
  • Enhanced Quality of Life:  By managing dental issues effectively, palliative care can improve the patient's overall quality of life, allowing them to focus on other things that are important to them.  Even simple pain relief can make a significant difference in a patient's daily life.
  • Psychological Benefits:  Addressing dental issues can also have psychological benefits.  Pain and discomfort can lead to anxiety and depression.  By providing relief, palliative care can improve the patient's mood and sense of control.

It's important to remember that in palliative care, the focus is on maximizing comfort and quality of life within the context of the patient's overall health and prognosis.  The procedures performed are designed to provide the greatest benefit with the least amount of intervention, prioritizing immediate relief and preventing further complications that could negatively impact the patient's well-being.

What is an oral and maxillofacial surgeon's perspective on item code 911 (Palliative care – per appointment)?

Assess the Underlying Cause

  • Beyond the Obvious Symptoms:  A patient might present with pain, swelling, or difficulty chewing. While these symptoms need to be addressed, the surgeon must go beyond treating the symptoms and identify the root cause.  Is it an infection, a tumor, a fracture, a cyst, a nerve issue, or something else?
  • Differential Diagnosis:  Many oral and maxillofacial conditions can present with similar symptoms. The surgeon needs to consider a range of possible diagnoses (differential diagnosis) and systematically rule them out or confirm them through appropriate investigations.
  • Importance of History and Examination:  A detailed patient history, including medical conditions, medications, allergies, and the specific nature of the current problem, is crucial.  A thorough clinical examination, including palpation, inspection, and functional assessment, is equally important.
  • Diagnostic Imaging:  Radiographs (X-rays, CT scans, CBCT scans), MRI, and other imaging modalities play a vital role in visualizing underlying structures and identifying the cause of the problem.  The surgeon needs to interpret these images carefully to arrive at an accurate diagnosis.
  • Biopsy and Histopathology:  In cases of suspected tumors or other pathological lesions, a biopsy may be necessary to obtain tissue for microscopic examination (histopathology). This is essential for a definitive diagnosis and to guide treatment planning.
  • Consideration of Systemic Factors:  Some oral and maxillofacial conditions can be related to systemic diseases or medications. The surgeon needs to be aware of these potential connections and consider consulting with other medical specialists if necessary.

Determine if Further Treatment is Required

  • Nature of the Underlying Cause:  Once the underlying cause is identified, the surgeon can determine the appropriate treatment approach.  Some conditions may resolve with conservative management, while others require surgical intervention.
  • Complexity of the Case:  The complexity of the case will influence the type and extent of treatment required.  A simple tooth extraction is very different from complex reconstructive surgery following trauma or tumor removal.
  • Patient Factors:  The patient's overall health, age, and preferences will also be considered when determining the best course of treatment.  A patient with significant medical comorbidities might not be a candidate for extensive surgery.
  • Treatment Options:  The surgeon will discuss the various treatment options with the patient, explaining the risks and benefits of each approach.  Shared decision-making is essential.
  • Need for Multidisciplinary Care:  Some cases may require a multidisciplinary approach involving other specialists, such as orthodontists, prosthodontists, oncologists, or radiation oncologists.  The surgeon will coordinate care with these other specialists to ensure the best possible outcome for the patient.
  • Long-Term Management:  The surgeon will also consider the long-term management of the condition, including follow-up care and potential need for further interventions.

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For Dentists

Explore the full ADA Schedule and Item Codes

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The miscellaneous category covers unique or specialized treatments that don’t fall under other specific categories. Examples include custom mouthguards, occlusal guards for bruxism (teeth grinding), sleep apnea appliances, and other patient-specific devices designed to improve comfort, function, or aesthetics.
General dental services encompass routine care and minor procedures essential for maintaining overall oral health. This includes fillings, extractions, emergency treatments, and basic restorations. These services address common issues like cavities, broken teeth, and gum irritation, ensuring patients maintain functional and healthy smiles.
Orthodontic treatments are focused on correcting misaligned teeth and jaws to improve both function and appearance. Procedures typically involve braces, clear aligners (e.g., Invisalign), retainers, and other appliances that gradually shift teeth into proper alignment. Orthodontics not only enhances aesthetics but also improves bite functionality and reduces the risk of future dental problems.
Prosthodontic treatments involve replacing missing teeth and restoring damaged oral structures using artificial substitutes. Procedures include crowns, bridges, dentures, and dental implants. The goal is to restore functionality, improve speech and chewing ability, and enhance the aesthetic appeal of the smile.
Restorative services focus on repairing damaged or decayed teeth to restore their form, function, and strength. Common treatments include fillings, inlays/onlays, veneers, and bonding. These procedures aim to prolong the life of natural teeth and ensure they remain functional and visually appealing.
Endodontic treatments focus on the inner part of the tooth, particularly the pulp and root canals. Common procedures include root canal therapy, which removes infected or damaged tissue from inside the tooth, and apicoectomy (surgical removal of the root tip). The goal is to preserve natural teeth while alleviating pain caused by infection or inflammation.
Oral surgery involves surgical procedures performed in or around the mouth and jaw. Treatments range from simple tooth extractions to more complex surgeries such as wisdom tooth removal, dental implant placement, bone grafting, and corrective jaw surgery. These procedures aim to restore function, alleviate pain, and enhance facial structure.
Periodontics deals with the prevention, diagnosis, and treatment of gum diseases and conditions affecting the supporting structures of the teeth. Services include scaling and root planing (deep cleaning), gum grafts, pocket reduction surgery, and regenerative therapies. The primary objective is to prevent tooth loss and maintain healthy gums.
This category emphasizes preventive care to maintain optimal oral health and prevent future problems. It includes professional cleanings (prophylaxis), fluoride treatments, sealants, and patient education on proper hygiene practices. Additionally, bleaching services (teeth whitening) are offered to enhance the cosmetic appearance of teeth safely and effectively.
Diagnostic services involve procedures aimed at identifying and assessing oral health conditions. These include clinical examinations, X-rays, digital imaging, biopsies, and other diagnostic tools that help in detecting diseases or abnormalities early on, allowing for timely intervention.
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Dr Mehrnoosh (Nu) Dastaran
Dr Nu was amazing! Wisdom tooth out like it was nothing and recovery took a day.
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AU
3000
Melbourne
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+61393473788
Dr Nu was amazing! Wisdom tooth out like it was nothing and recovery took a day.
5
Dr Mehrnoosh (Nu) Dastaran
I needed a few teeth out for my orthodontic treatment. Dr Nu Dastaran and her nurses Emma and Poppy did an amazing job. Completely painless. I opted to do it over 2 sessions. The offices are state-of-the-art and everyone at OMFS is friendly and welcoming. This is my 3rd time at OMFS and I have no idea what the 1 Star reviewers are talking about.
OMFS logo
AU
3000
Melbourne
Level 15/501 Swanston Street
+61393473788
I needed a few teeth out for my orthodontic treatment. Dr Nu Dastaran and her nurses Emma and Poppy did an amazing job. Completely painless. I opted to do it over 2 sessions. The offices are state-of-the-art and everyone at OMFS is friendly and welcoming. This is my 3rd time at OMFS and I have no idea what the 1 Star reviewers are talking about.
5
Dr Mehrnoosh (Nu) Dastaran
I had all four wisdom teeth out in the chair in January with Dr Nu... The procedure itself was unbelievably quick and both Dr Nu and her assistant were so lovely to me, it was far less scary than I anticipated!
OMFS logo
AU
3000
Melbourne
Level 15/501 Swanston Street
+61393473788
I had all four wisdom teeth out in the chair in January with Dr Nu... The procedure itself was unbelievably quick and both Dr Nu and her assistant were so lovely to me, it was far less scary than I anticipated!
5
Dr Mehrnoosh (Nu) Dastaran
I had an amazing experience with Dr.Nu who did my wisdom teeth surgery... I was pretty scared for this procedure but Dr.Nu is so nurturing that I felt comfortable and it was all over before I knew it, she is a great surgeon who takes extra care during the procedure, thanks Dr. Nu!
OMFS logo
AU
3000
Melbourne
Level 15/501 Swanston Street
+61393473788
I had an amazing experience with Dr.Nu who did my wisdom teeth surgery... I was pretty scared for this procedure but Dr.Nu is so nurturing that I felt comfortable and it was all over before I knew it, she is a great surgeon who takes extra care during the procedure, thanks Dr. Nu!
5
Dr Mehrnoosh (Nu) Dastaran
My experience, from start to finish, was as pleasant as a wisdom tooth extraction could be! I had all four wisdom teeth removed under general anesthetic, and Dr. Mehrnoosh Dastaran was absolutely delightful. She made me feel completely at ease throughout the process, despite my nerves leading up to the procedure. Her professionalism and reassuring demeanor truly made a world of difference. Additionally, Waverley Private Hospital was an excellent facility, making the entire experience even more seamless and comfortable.
OMFS logo
AU
3000
Melbourne
Level 15/501 Swanston Street
+61393473788
My experience, from start to finish, was as pleasant as a wisdom tooth extraction could be! I had all four wisdom teeth removed under general anesthetic, and Dr. Mehrnoosh Dastaran was absolutely delightful. She made me feel completely at ease throughout the process, despite my nerves leading up to the procedure. Her professionalism and reassuring demeanor truly made a world of difference. Additionally, Waverley Private Hospital was an excellent facility, making the entire experience even more seamless and comfortable.
5
Dr Mehrnoosh (Nu) Dastaran
I had an incredible experience with Nu and the team for lower jaw surgery and wisdom teeth removal. The whole process was smooth and Nu has such a kind and calming presence - she is so relaxed and it's hard to believe she's come straight from surgery most days.
OMFS logo
AU
3000
Melbourne
Level 15/501 Swanston Street
+61393473788
I had an incredible experience with Nu and the team for lower jaw surgery and wisdom teeth removal. The whole process was smooth and Nu has such a kind and calming presence - she is so relaxed and it's hard to believe she's come straight from surgery most days.
5
Dr Mehrnoosh (Nu) Dastaran
Dr Nu was absolutely amazing. Last time I used CPAP in 20 years was the night before my surgery. She is an amazing surgeon, cured me of sleep apnea, and I feel amazing. Best thing I ever did.
OMFS logo
AU
3000
Melbourne
Level 15/501 Swanston Street
+61393473788
Dr Nu was absolutely amazing. Last time I used CPAP in 20 years was the night before my surgery. She is an amazing surgeon, cured me of sleep apnea, and I feel amazing. Best thing I ever did.
5
Dr Mehrnoosh (Nu) Dastaran
Dr Nu was amazing! Wisdom tooth out like it was nothing and recovery took a day.
+61393473788
Requires a consultation
OMFS logo
3000
Melbourne
Level 15/501 Swanston Street
Dr Nu was amazing! Wisdom tooth out like it was nothing and recovery took a day.
5
Dr Mehrnoosh (Nu) Dastaran
I needed a few teeth out for my orthodontic treatment. Dr Nu Dastaran and her nurses Emma and Poppy did an amazing job. Completely painless. I opted to do it over 2 sessions. The offices are state-of-the-art and everyone at OMFS is friendly and welcoming. This is my 3rd time at OMFS and I have no idea what the 1 Star reviewers are talking about.
+61393473788
Requires a consultation
OMFS logo
3000
Melbourne
Level 15/501 Swanston Street
I needed a few teeth out for my orthodontic treatment. Dr Nu Dastaran and her nurses Emma and Poppy did an amazing job. Completely painless. I opted to do it over 2 sessions. The offices are state-of-the-art and everyone at OMFS is friendly and welcoming. This is my 3rd time at OMFS and I have no idea what the 1 Star reviewers are talking about.
5
Dr Mehrnoosh (Nu) Dastaran
I had an amazing experience with Dr.Nu who did my wisdom teeth surgery... I was pretty scared for this procedure but Dr.Nu is so nurturing that I felt comfortable and it was all over before I knew it, she is a great surgeon who takes extra care during the procedure, thanks Dr. Nu!
+61393473788
Requires a consultation
OMFS logo
3000
Melbourne
Level 15/501 Swanston Street
I had an amazing experience with Dr.Nu who did my wisdom teeth surgery... I was pretty scared for this procedure but Dr.Nu is so nurturing that I felt comfortable and it was all over before I knew it, she is a great surgeon who takes extra care during the procedure, thanks Dr. Nu!
5
Dr Mehrnoosh (Nu) Dastaran
My experience, from start to finish, was as pleasant as a wisdom tooth extraction could be! I had all four wisdom teeth removed under general anesthetic, and Dr. Mehrnoosh Dastaran was absolutely delightful. She made me feel completely at ease throughout the process, despite my nerves leading up to the procedure. Her professionalism and reassuring demeanor truly made a world of difference. Additionally, Waverley Private Hospital was an excellent facility, making the entire experience even more seamless and comfortable.
+61393473788
Requires a consultation
OMFS logo
3000
Melbourne
Level 15/501 Swanston Street
My experience, from start to finish, was as pleasant as a wisdom tooth extraction could be! I had all four wisdom teeth removed under general anesthetic, and Dr. Mehrnoosh Dastaran was absolutely delightful. She made me feel completely at ease throughout the process, despite my nerves leading up to the procedure. Her professionalism and reassuring demeanor truly made a world of difference. Additionally, Waverley Private Hospital was an excellent facility, making the entire experience even more seamless and comfortable.
5
Dr Mehrnoosh (Nu) Dastaran
Dr Nu was absolutely amazing. Last time I used CPAP in 20 years was the night before my surgery. She is an amazing surgeon, cured me of sleep apnea, and I feel amazing. Best thing I ever did.
+61393473788
Requires a consultation
OMFS logo
3000
Melbourne
Level 15/501 Swanston Street
Dr Nu was absolutely amazing. Last time I used CPAP in 20 years was the night before my surgery. She is an amazing surgeon, cured me of sleep apnea, and I feel amazing. Best thing I ever did.
5
Dr Mehrnoosh (Nu) Dastaran
I had all four wisdom teeth out in the chair in January with Dr Nu... The procedure itself was unbelievably quick and both Dr Nu and her assistant were so lovely to me, it was far less scary than I anticipated!
+61393473788
Requires a consultation
OMFS logo
3000
Melbourne
Level 15/501 Swanston Street
I had all four wisdom teeth out in the chair in January with Dr Nu... The procedure itself was unbelievably quick and both Dr Nu and her assistant were so lovely to me, it was far less scary than I anticipated!
5
Dr Mehrnoosh (Nu) Dastaran
I had an incredible experience with Nu and the team for lower jaw surgery and wisdom teeth removal. The whole process was smooth and Nu has such a kind and calming presence - she is so relaxed and it's hard to believe she's come straight from surgery most days.
+61393473788
Requires a consultation
OMFS logo
3000
Melbourne
Level 15/501 Swanston Street
I had an incredible experience with Nu and the team for lower jaw surgery and wisdom teeth removal. The whole process was smooth and Nu has such a kind and calming presence - she is so relaxed and it's hard to believe she's come straight from surgery most days.